Shipping Info

SHIPPING POLICY

Last updated: MAY/25/2026

Thank you for shopping with LÚME Auto Care.

ORDER PROCESSING
Orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high demand, processing times may be slightly extended.

SHIPPING TIMES
Estimated delivery times:

United States: 7–15 business days
International (if applicable): 10–25 business days

Delivery times are estimates only and are not guaranteed.

Shipping delays caused by carriers, customs, weather, high order volume, or events outside our control are not the responsibility of LÚME Auto Care.

ORDER TRACKING
Once your order ships, you will receive tracking information via email.

Please allow 2–5 business days for tracking information to update.

INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping details at checkout.

If incorrect shipping information is entered and the order has already shipped, LÚME Auto Care is not responsible for lost or misdelivered packages.

LOST OR STOLEN PACKAGES
LÚME Auto Care is not responsible for packages marked as delivered by the carrier.

If your package is marked delivered but cannot be located, please contact the carrier directly.

CUSTOMS / IMPORT FEES
International customers are responsible for any customs duties, import taxes, or additional fees.

MULTIPLE SHIPMENTS
Products may arrive in separate shipments depending on warehouse availability.

CONTACT
For shipping inquiries, contact:
support@lumeautocare.com